Frequently Asked Questions
Your questions answered. If you need further assistance, please do not hesitate to contact our support team.
How far in advance should I book my chauffeur?
We recommend booking at least 24 hours in advance to guarantee availability, especially during peak seasons or major events in the city.
Do you monitor flight arrivals?
Yes, we monitor all incoming flights in real-time. Your driver will adjust to any early arrivals or delays at no extra cost, ensuring they are ready exactly when you land.
Are your chauffeurs multilingual?
Yes, our team of professional chauffeurs is fluent in multiple languages, including English, French, and Dutch, to best serve our international clientele.
What is your cancellation policy?
Cancellations made more than 24 hours before the scheduled pick-up time are fully refundable. Late cancellations may incur a fee as per our terms and conditions.
Can you provide child seats?
Absolutely. High-quality child and booster seats are available upon request during the booking process. Please specify the age and weight of the child so we can prepare accordingly.